Privacy Notice

1. Introduction

TSL & Associates (Thailand) Co., Ltd. (“TSL & Associates,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Notice explains how we collect, use, disclose, store, and protect personal data when you visit our website, contact our office, submit an enquiry, or engage our professional services.

We handle personal data in accordance with Thailand’s Personal Data Protection Act B.E. 2562 (2019) (“PDPA”) and other applicable laws.

2. Information We Collect

Depending on your interaction with us, we may collect:

• Contact information: Your name, email address, telephone number, and contact details.
• Enquiry information: Details you provide when requesting legal, immigration, or other professional assistance.
• Client information: Identification documents, passport details, immigration information, financial information, and other documents relevant to your matter.
• Website information: Technical information such as IP addresses, browser type, device information, and website usage data, where collected.
• Communications: Emails, messages, correspondence, and records of communications with our team.

We may also collect sensitive personal data when necessary and legally permitted, subject to applicable PDPA requirements.

Please avoid submitting unnecessary sensitive personal information through general website enquiry forms.

3. How We Use Your Information

We may use your personal information to:

• Respond to enquiries and communicate with you.
• Assess your request and determine appropriate professional assistance.
• Provide legal, immigration, and related professional services.
• Verify identity and comply with applicable legal obligations.
• Prepare documents, manage client matters, and maintain necessary records.
• Improve our website, services, and customer experience.
• Protect our legitimate business interests and prevent fraud or misuse.
• Send service-related updates and, where legally permitted, marketing communications.

We process personal data only where an appropriate legal basis applies, including consent where required, contractual necessity, legal obligations, legitimate interests, or other grounds permitted by law.

4. Sharing Your Information

We do not sell your personal information.

Where necessary and legally permitted, we may share relevant information with:

• Qualified Thai lawyers and members of our professional team.
• Specialist advisors and professional service providers involved in your matter.
• Government departments, courts, immigration authorities, and other relevant authorities.
• Technology providers and administrative service providers supporting our operations.
• Other parties where you have authorized disclosure or disclosure is legally required.

We limit disclosures to what is reasonably necessary and take appropriate steps to protect confidentiality.

5. SiamLynk Member Enquiries

TSL & Associates may provide professional services and coordinated assistance to eligible SiamLynk members through the applicable provider-law-firm arrangements.

Where personal information is shared with us in connection with a SiamLynk member enquiry, we handle that information for the relevant professional services and coordination purposes, subject to applicable law and contractual arrangements.

SiamLynk is a separate membership platform operated by Thai Legal Protection Co., Ltd., and its own Privacy Notice applies to personal information collected directly through that platform.

6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Access to client information is limited to authorized personnel and relevant professionals who require it for legitimate purposes.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. How Long We Keep Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Notice, comply with legal or professional obligations, resolve disputes, or protect legitimate legal interests.

Retention periods may vary depending on the nature of the information and the services provided.

When personal information is no longer required, we will delete, destroy, or anonymize it as appropriate, subject to applicable legal requirements.

8. Your Privacy Rights

Subject to applicable PDPA requirements and legal exceptions, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate or incomplete information.
• Request deletion or anonymization of personal information.
• Request restriction of certain processing activities.
• Object to certain uses of your personal information.
• Request data portability where applicable.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with the relevant Thai data protection authority.

To exercise your rights, please contact us using the details below.

We may need to verify your identity before processing a request.

9. Cookies and Website Technologies

Our website may use cookies or similar technologies to support website functionality, security, and performance.

Where analytics, advertising, or other non-essential cookies are used, we will provide appropriate information and obtain consent where required by law.

You may manage cookies through your browser settings or any cookie preference tools made available on our website.

10. International Data Transfers

Where necessary for providing services or operating our business, personal information may be transferred to or accessed from locations outside Thailand.

When such transfers occur, we will take appropriate measures to comply with applicable PDPA requirements, including any required safeguards or legal exceptions.

11. Third-Party Websites

Our website may contain links to third-party websites, including government agencies, professional service providers, and SiamLynk.

We are not responsible for the privacy practices of independently operated third-party websites.

We encourage visitors to review the privacy notices of those websites before providing personal information.

12. Changes to This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our services, business operations, or applicable laws.

The latest version will be published on our website with the updated effective date.

13. Contact Us

For questions about this Privacy Notice or requests concerning your personal information, please contact:

TSL & Associates (Thailand) Co., Ltd.

Email: info@tslthailand.com

Telephone: +66 2 251 8130

Website: www.tslthailand.com

Privacy enquiries: Please use the email address above and include “Privacy Request” in the subject line.